"Business Objectives, Innovative Solutions"

11111-70 San Jose Boulevard, Suite 167

Jacksonville, Florida 32223

Phone:  904-425-5705    email:  info@thevalgroup.com

VALENTINE

Management Group, Inc.

Services

We believe that creating an environment that allows people to succeed takes more than business, operational and people skills.  It is a multifaceted endeavor that requires careful analysis, planning and expertise.  It must also link strategic goals and objectives with the daily activities of the workforce. All our services are performed with the utmost regard for quality, integrity and confidentiality.

Business AnalytiCS

Organizational Analysis                              Business Profitability Analysis    

Work Process Redesign                             Success Metrics

 

project management

Short & Long Term Projects                       Project Tracking              

PMBOK Techniques                                    Resources & Budget Management

Contract Administration                              Construction Management

 

Call & CONTACT CENTER SUPPORT

Client Program Implementation                   Service Management

Operational Strategies                                Workforce Management

Contact Center Implementation                  Help Desk Services

 

HUMAN CAPITAL CONSULTING

Regulatory Compliance                                Talent Management & Retention

HR Metrics – Scorecard                               Online Resources

Employee Performance Management        Shared Services Support 

Employee and Labor Relations                   Organizational Design

 

Training, Instructional Design, and Performance Analysis

Curriculum and Course Development          Training Delivery      

Multi-Media Presentation                              Student and Instructor Resources

Success & Result Measurements                Results Analyses & Trends

 

 

communication skills Development